1. Payment term : T.T 30% payment before production,the 70% balance
should be paid shipment after inspection.
2. Warranty: 12 months warranty .lifetime maintainance.
3. RMA policy: customer bear all the freight and duty charge to
factory,and the factory afford retum freight charge.
4. Remark: ROHS, CE & FCC certificates in e-file format are
available.
5. MOQ: 1pc, sample order are welcome for your evaluation.
1) Q: How about your product quality?
A: There are three inspections in our company. from materials,
product procedure, spection before shipping. Our boss is a
technical born, abnormal quality requirements .
2) Q:What payment methods your company accept?
A: We accept most ofthe payment methods,but mainly accept
T/T,,MoneyGram.
3) Q:How long is the warranty time for your products?
A: Our officially promised warranty time is one whole year after
delivery at best.
4) Q:I haven't done business with you guys before,how can i trust
your company?
A: Our company specialize in digital signage for 7 years,which is
longer than most of our fellow suppliers what'smore,we've got quite
a lot authority certificates,for example,CE,UL,RoHS,FCC ,MADE IN
CHINA onsite check certificate. I hope those above will be
persuasive enough.
5) Q:what's the shipment terms and delivery time of your company?
A: Well, they depends on the quantity of your order.As you know ,we
need time to manufacture the machines.but mostly ,the shipment time
is 3-8 working days after delivery.For Delivery way, for Sample and
Bulk order < 100KG, we will kindly suggestExpress and Air
freight, when Air freight and Sea shipping for Bulk order
>100KG.As for detailed cost, it depends on your final order.
6) Q:Do you give any discount ?
A: I'll surely try my best to help you get those by the best price
and good service at the same time.
7) Q:I would like to ask you if it's possible to have my logo on
the product.
A: We hope you know that our company Spectrum perfectly support
customized logo service. But, we also hope you know that it's an
extraservice,so a little bit extra service fee is needed.
