Topadkiosk provides 1 (one) year quality guarantee for the products from your purchase date, except the human damage and force majeure factor. For a better maintenance, be sure that the players are using under normal circumstances (not more than 16 hours daily).
During the guarantee period, Topadkiosk will send the new replacement for free if it's because of hardware problem after we confirm, and cover the shipment fee for the replacement delivery, the buyer just need to cooperate to send the damage one back to our factory.

For the problem advertising machine, it shall be returned to factory for repairing. Topadkiosk will be responsible for expenses arising out of such reparation, including but not limited to the cost of new parts and shipment of products or parts from us to Buyer.
Beyond the guarantee period machine, Topadkiosk will provide maintenance service and technical support (Hardware and other possible charges, Topadkiosk will not bear the responsibility).

Design and Construction of TouchScreen Kiosk

♦ The aesthetic and functional design of interactive kiosks is a key element that drives user adoption, overall up-time and affordability. There are many factors to consider when designing an interactive kiosk including:

♦ Aesthetic design: The design of the enclosure is often the driving factor in user adoption and brand recognition.

♦ Graphic messaging: Plays a key role in communicating with potential users.

♦ Maintenance and thermal design: Critical in order to maximize up-time

♦ Component specification: Typical components include Touch-screen, P.C., pointing device, keyboard, bill acceptor, mag-stripe and/ or bar-code scanner, surge protector, UPS, etc.

♦ Ergonomic: Is important to ensure comfortable and easy user accessibility.

♦ Durability: The intended location of the kiosk will largely influence the construction as materials and electronic requirements are significantly different for indoor vs. outdoor kiosks.

FAQ:

Q:How long is the warranty time for your products?

A: Our officially promised warranty time is one whole year after delivery at best.

Q: When will you make the delivery?

A: We can make the delivery within 3-15 working days or depend on the size and quantities of your order.

Q:what brand of screen are you using?

A:we are using Samsung,LG,AUO and CHIMEI screen.

Q: Do you have your own enclosure factory?

A:Yes we do have our own enclosure factory,and we have the best structural Engineer,we hope to provide you with best screen and shape,so OEM is also welcome.

Q:Do you give any discount ?

A: We are Manufacturer, so we are able to give you the best price and best service at the same time.

Q:What payment methods your company accept?

A:We accept most of the payment methods,but mainly accept T/T, WesternUnion,Paypal and MoneyGram

F&Q

Q: Are you manufacturer(factory)?
A: Yes, we're. Also OEM/ODM service available here. It's our pleasure to provide best solution for you.

Q: What's the lead time?
A: Mass order: 7-10 days depending on order quantity.
Sample: 1 day when there is stock,7-10 days for custom design.

Q: What kinds of payment methods does your company accept?
A: Most of methods accepted here, such as T/T, L/C, Western Union, Credit Card, MoneyGram,etc.

Q: Do you provide OEM service?
A: Of course. We have a professional team which is having considerable experience in colour decoration cases and manufacturing. Please send us the high definition images, text, logo and how would you like to arrange them. We will try our best to put your ideas into effect and sent you finished files for confirmation.